The dispatch center handles emergency 9-1-1 calls from service as well as wireless calls, non-emergency, and allied agency calls. The calls for service range from in-progress crimes such as a robbery or an assault to non-emergency calls, such as past petty thefts or loud music disturbance calls. The dispatch center is also responsible for the dispatching of patrol units to calls for service.
Our control center operators must be able to multi-task, and to prioritize because on any given day there could be more than one emergency situation going on at the same time, and they have to be able to get the help out there that is needed.
The main objective of our dispatch center is to keep our law enforcement officers safe, while protecting the citizens of our community.